Terms of Service

Thank you for choosing Athliit for your business, we really appreciate it. Our Terms of Service make up your standard contract and we’ve tried to make them easy to understand. Therefore each paragraph starts with a brief explanation in italics to introduce the legal text.

Please be aware that when you use our products and services you’re agreeing to our terms. We kindly ask you to read the Terms of Service below as they contain important information regarding your legal rights and obligations. We’ve highlighted and explained some terms in the last section that you may find useful. See section 15 (Definitions).

Last Updated: September 12, 2016

Terms of Service

Athliit provides online business management software services designed specifically for businesses in the sports industry (“Software Service”). You can access our Software Service via your client login page on our Website and through our Apps.

These Terms of Service (“Agreement”) apply to any use of and access to our Software Service, Website or Apps (collectively, “Services”) by you and your Affiliates. By accessing or using the Services (or enabling an Affiliate to access or use the Services), you are indicating that you have read this Agreement and agree to be bound by its terms. If you do not agree with all of the terms of this Agreement, you may not access or use any Services.

This Agreement is effective (“Effective Date”) on the earlier of (a) the date you accept this Agreement by clicking an “I Agree” button or otherwise indicate that you accept this Agreement (including through an Order Form), or (b) the date you (or an Affiliate) first access or use the Services.

  • 1. General Terms
  • 2. Services
  • 3. Your Responsibilities
  • 4. Fees and Payment
  • 5. Intellectual Property Rights
  • 6. Data Ownership and Use
  • 7. Confidential Information
  • 8. Term, Termination and Suspension
  • 9. Warranties and Disclaimer
  • 10. Indemnification
  • 11. Limitations and Exclusions of Liability
  • 12. Export Controls
  • 13. Intellectual Property Policy
  • 14. Miscellaneous
  • 15. Definitions

1. General Terms

When you use our Services, you are entering into a legal agreement and you agree to all of these terms.

1.1 Agreement. This Agreement is a binding legal agreement between you and Athliit (“Athliit”, “we”, “us” or “our”). If you enter into this Agreement on behalf of a company or other legal entity, you represent and warrant that you have the legal authority to bind that entity and its Affiliates to this Agreement, and all references to “you” and “your” in this Agreement are referring to that entity. You and Athliit are also sometimes referred to in this Agreement individually as a “Party” and collectively as the “Parties”.

You also agree to our Privacy Policy.

Our Privacy Policy explains how we collect and use information that’s submitted to the Services. By using the Services, you are indicating that you’ve read the Privacy Policy and agree to its terms.

This Agreement covers Apps that allow you to access our software, but it doesn’t cover the Athliit App which will have a separate User Agreement within the app.

This Agreement applies to any use of the Services, whether in connection with a paid subscription or a free trial. For clarity, this Agreement does not apply to use of the Athliit App. That has a separate User Agreement, which is accessible through the app. In addition, if you (or any third party on your behalf) uses our APIs, you will be subject to the applicable API terms set forth on our Website and any other terms designated by Athliit.

We continuously strive to improve our products and services, and as our business evolves, this agreement may change. This section describes how we can change the agreement.

1.2 Changes to the Agreement. We may, in our sole discretion, make changes to this Agreement from time to time. Any changes we make will become effective when we post a modified version of the Agreement to our Website, and we agree the changes will not be retroactive. If we make any material changes to the Agreement, we’ll also notify you within the Software Service or by sending you an email. If you continue using the Services after any changes, it means you have accepted them. If you do not agree to any changes, you must stop using the Services, and you can terminate your account by emailing support@athliit.com. It is your obligation to ensure that you read, understand and agree to the latest version of the Agreement that’s posted on our Website. The legend at the top of the Agreement indicates when it was last changed.

2. Services

Our software will meet the uptime requirements described in our SLA.

2.1 Access and Service Levels. Athliit will make the Services to which you have subscribed available to you, subject to the terms and conditions of this Agreement. During the Subscription Term, the Software Services will meet the service levels specified in the Service Level Agreement (“SLA”).

We may temporarily suspend your access for things like scheduled maintenance, or if a natural disaster occurs. We may also change or discontinue particular features or functions of our Services at any time.

2.2 Changes to Services. Notwithstanding Section 2.1, in addition to our rights set forth in Section 8.4, we reserve the right to suspend any Services (a) during planned downtime as provided in the SLA, (b) in connection with a Force Majeure event (as described in Section 14.9), or (c) if we believe any malicious software is being used in connection with your account. In addition, we reserve the right to change, suspend or discontinue any features, components or functions of the Services at any time. If we make any material changes to the Software Service, we’ll notify you within the Software Service or by sending you an email. Notwithstanding the above, we have no obligation to update or enhance any Services or to produce or release new versions of any Services.

We are not responsible for any third party products that are integrated with or used in connection with the Services.

2.3 Third Party Offerings. Although the Services may allow you to access or use Third Party Offerings, they are not “Services” under this Agreement and are not subject to any of the warranties, service commitments or other obligations with respect to Services hereunder. The availability of any Third Party Offerings through the Services does not imply Athliit’s endorsement of or affiliation with the provider. Athliit does not control Third Party Offerings and will have no liability to you or Affiliates in connection with any Third Party Offerings. Athliit has no obligation to monitor or maintain Third Party Offerings, and may disable or restrict access to any Third Party Offerings at any time. By using or enabling any Third Party Offering, you are expressly permitting Athliit to disclose Your Data or other information to the extent necessary to utilize the Third Party Offering. YOUR USE OF THIRD PARTY OFFERINGS IS AT YOUR OWN RISK AND IS SUBJECT TO ANY ADDITIONAL TERMS, CONDITIONS AND POLICIES APPLICABLE TO SUCH THIRD PARTY OFFERINGS (SUCH AS TERMS OF SERVICE OR PRIVACY POLICIES OF THE PROVIDERS OF SUCH THIRD PARTY OFFERINGS).

Your base subscription fees include our standard support services. You may also purchase Premium Support Services for an additional fee.

2.4 Support Services. As part of the Services you will have access to Athliit’s standard support services, as may be updated by Athliit from time to time. For an additional fee, you may purchase Premium Support Services, as may be updated by Athliit from time to time.

This describes how we leverage our optional marketing services to drive business to you. Participation in marketing services is voluntary, and you may sign up through our software. If you choose to participate, you agree to pay any related fees.

2.5 Marketing Services. When you subscribe to our Software Service, we may choose to list your business automatically on Athliit’s online marketing platform (the “Athliit Marketing Platform”), which allows consumers to locate Athliit subscribers and evaluate, review and book their services, directly through the Athliit App and through our partner applications. From time to time, Athliit may offer subscribers the opportunity to participate in marketing services programs (“Marketing Services”), which are designed to promote their businesses and attract customers through the Athliit Marketing Platform. To enroll in Marketing Services, you must review and agree to the applicable Marketing Services terms and conditions that apply. Athliit reserves the right to charge fees for Marketing Services in accordance with the Marketing Services Terms. If you enroll in Marketing Services, you agree to pay all applicable fees for Marketing Services in accordance with Section 4.2 of this Agreement. In the event of any conflict between this Agreement and the Marketing Services Terms, the Marketing Services Terms will apply.

We are not responsible for any damages resulting from your use of any trial or beta services.

2.6 Trial and Beta Services. Athliit may in its sole discretion offer trial services or beta services from time to time at no charge. Any trial or beta services are provided “AS IS” with no warranties of any kind. Athliit may discontinue any trial or beta services at any time, with or without notice and without any further obligations to you. Athliit will have no liability for any harm or damages suffered by you or any third party in connection with any trial or beta services.

3. Your Responsibilities

You are responsible for making sure that your Affiliates and End Users comply with the terms of this agreement and applicable laws.

3.1 Liability for Affiliates and End Users. You are responsible for all activity occurring under your account. You will ensure that your Affiliates and End Users comply with all of the provisions of this Agreement and any applicable local, state, national and foreign laws, including those related to data privacy and transmission of personal data, at all times while using the Services. Any reference in this Agreement to your “access” or “use” of Services (or similar phrase) is deemed to include access or use by Affiliates and End Users, and any act or omission of an Affiliate or End User that does not comply with this Agreement will be deemed a breach of this Agreement by you.

These are things you promise to do in connection with using the Services.

3.2 Data; Unauthorized Access; Maintaining Networks. You will: (a) have sole responsibility for the accuracy and quality of Your Data and for ensuring that your collection and use of Your Data complies with applicable laws, including those related to data privacy and transmission of personal data; (b) prevent unauthorized access to, or use of, the Services, and notify Athliit promptly of any unauthorized access or use; and (c) have sole responsibility for obtaining, maintaining and paying for any hardware, telecommunications, Internet and other services needed to use the Services.

These are things you promise not to do in connection with using the Services.

3.3 Restrictions on Use. You and your Affiliates will not: (i) submit any infringing, obscene, defamatory, threatening, or otherwise unlawful or tortious material to the Services, including material that violates privacy rights; (ii) interfere with or disrupt the integrity or performance of the Services or the data contained therein; (iii) attempt to gain access to the Services or related systems or networks in a manner not permitted by this Agreement; (iv) post, transmit or otherwise make available through or in connection with the Services any virus, worm, Trojan horse, Easter egg, time bomb, spyware or other harmful computer code, files, scripts agents or programs; (v) restrict or inhibit any other person or entity from using the Services; (vi) remove any copyright, trademark or other proprietary rights notice from the Services; (vii) frame or mirror any portion of the Services, or otherwise incorporate any portion of the Services into any product or service; (viii) systematically download and store Services content; or (ix) use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine” or otherwise gather Services content, or reproduce or circumvent the navigational structure or presentation of the Services. Notwithstanding subsection (ix) above, and subject to compliance with any instructions posted in the robots.txt file located in the root directory of any Website, Athliit grants to the operators of public search engines permission to use spiders to copy materials from the Website for the sole purpose of (and solely to the extent necessary for) creating publicly available, searchable indices of such materials, but not caches or archives of such materials. Athliit reserves the right to revoke these permissions at any time and without notice.

You are liable if any Cardholder Data is mishandled under your account.

3.4 Cardholder Data. You are solely responsible for any liability resulting from your or any Affiliate’s handling of Cardholder Data. You agree that you and Affiliates will comply with PCI DSS anytime the Services are used to process credit cards.

You will ensure all usernames and passwords are kept confidential.

3.5 Usernames and Passwords. Athliit may reject or require that you change any user name or password under your account. Usernames and passwords are for internal business use only and may not be shared with any third party, including any competitor of Athliit. You, and not Athliit, are responsible for any use or misuse of usernames or passwords associated with your account.

4. Fees and Payment

4.1 Software Services Fees. Fees for the subscribed Software Services (“Subscription Fees”) are set forth on our website at https://Athliit.com/pricing (or such other URL as specified by Athliit), as may be updated by Athliit from time to time, or as otherwise stated on an Order Form.

This describes our fees and your payment obligations. All subscription fees are non-refundable and must be paid in advance. All service fees are billed monthly and are paid in arrears. 

4.2 Payment Terms. You agree to pay Athliit the Service & Subscription Fees and any other applicable fees stated on an Order Form or otherwise specified in this Agreement. All payment obligations under this Agreement are non-cancelable and all fees paid are non-refundable. Unless otherwise stated on an Order Form, fees must be paid in advance of each annual billing period. All service transactions are billed monthly and are paid in arrears. You will provide Athliit with valid and updated credit card information or another form of payment acceptable to Athliit. If you provide credit card information, you represent that you are authorized to use the card and you authorize Athliit to charge the card for all payments hereunder. By submitting payment information, you authorize Athliit to provide that information to third parties for purposes of facilitating payment. You agree to verify any information requested by Athliit for purposes of acknowledging or completing any payment.

4.3 Overdue Charges. Any amounts not received by the applicable due date may accrue late interest at 1.5% of the outstanding balance per month, or the maximum interest permitted by applicable law, whichever is less, plus costs of collection. Any amount not received by Athliit within thirty (30) days after the applicable due date will be deemed a material default under this Agreement, and Athliit will be entitled to either suspend the Services or terminate the Agreement in accordance with Section 8.2.

4.4 Changes in Fees. Upon notice to you, Athliit may increase any fees specified in an Order Form, provided the increase will not become effective until the expiration of the current Subscription Term. Athliit may increase any fees that are not specified in an Order Form at any time, with or without notice to you.

4.5 Payment Errors. If you believe a payment has been processed in error, you must provide written notice to Athliit within thirty (30) days after the date of payment specifying the nature of the error and the amount in dispute. If notice is not received by Athliit within such thirty (30) day period, the payment will be deemed final.

4.6 Taxes. On the order confirmation for the End User, the service fee will be listed including VAT, if applicable. Premium Support Fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, “Taxes”). You are responsible for paying all Taxes associated with purchases and transactions under this Agreement. If Athliit is legally required to pay or collect any Taxes on your behalf, Athliit will invoice you and you will pay the invoiced amount. For clarity, Athliit will be solely responsible for taxes assessed on Athliit based on its income.

5. Intellectual Property Rights

This describes our intellectual property rights in the Services.

5.1 Athliit Intellectual Property. Athliit owns all right, title and interest in and to the Services, the Athliit Data and Aggregated Data, including, without limitation, all intellectual property rights therein. Subject to the limited rights expressly granted to you under this Agreement, Athliit reserves all rights, title and interest in and to the Services, the Athliit Data and Aggregated Data, including, without limitation, all related intellectual property rights. Athliit’s service marks, logos and product and service names are owned by Athliit. You agree not to display or use any Athliit Marks in any manner without Athliit’s express prior written permission. Any trademarks, service marks and logos associated with a Third Party Offering may be the property of the third party provider, and you should consult with their trademark guidelines before using any of their marks.

You are only allowed to use the Services in accordance with this agreement and for internal business purposes.

5.2 License Grant to You. Subject to the terms and conditions of this Agreement, Athliit hereby grants to you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license and right to use the Services set forth in an Order Form, during the Subscription Term and solely for your internal business purposes. You will not: (a) modify, copy or create any derivative works based on the Services; (b) license, sublicense, sell, resell, rent, lease, transfer, assign, distribute, time share, offer in a service bureau, or otherwise make the Services available to any third party, other than to Affiliates and End Users as permitted herein; (c) reverse engineer or decompile any portion of the Services, including but not limited to, any software utilized by Athliit in the provision of the Services; (d) access or use (or allow a third party to access or use) the Services for competitive analysis or to build any competing products or services; (e) copy any features, functions, integrations, interfaces or graphics of the Services; or (f) otherwise use or exploit the Services in any manner not expressly permitted by this Agreement.

You grant us a license to use your feedback, trademarks and logos in connection with providing the Services and for general marketing purposes.

5.3 License Grant to Athliit. You hereby grant to Athliit and its affiliates a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free license (a) to modify, copy, distribute and incorporate into the Services (without attribution of any kind) any suggestions, enhancement request, recommendations, proposals, correction or other feedback or information provided by you, Affiliates or End Users relating to the Services or Athliit’s business; and (b) to use your business name(s), trademarks, service marks or logos (collectively, “Your Marks”) in connection with providing the Services and for marketing and promotional purposes in connection with Athliit’s business. Athliit agrees that any use by Athliit of any of Your Marks will inure solely to the benefit and goodwill of your business. Other than those rights specifically granted to Athliit herein, all right, title and interest in and to Your Marks are expressly reserved by you.

6. Data Ownership and Use

You own all data you provide to us, but you also grant us a license to use it for certain purposes, for example, to improve our products or to provide you with complementary products of our partners.

6.1 Your Data. As between you and Athliit, you own all right, title and interest in Your Data. You hereby grant to Athliit a nonexclusive, worldwide, assignable, sublicensable, fully paid-up and royalty-free license and right to copy, distribute, display and perform, publish, prepare derivative works of and otherwise use Your Data for the purposes of providing, improving and developing Athliit’s products and services and/or complementary products and services of our partners. You represent and warrant to Athliit that you have all rights necessary to grant the licenses in this Section 6.1, and that your provision of Your Data through and in connection with the Services does not violate any applicable laws or rights of any third party.

This describes our rights in data that we collect through independent sources, like the Athliit App.

6.2 Athliit Data. Notwithstanding Section 6.1, all right, title and interest in any data or information collected by Athliit independently and without access to, reference to or use of any of Your Data, including, without limitation, any data or information Athliit obtains about End Users through the Athliit App (whether the same as Your Data or otherwise), will be solely owned by Athliit (collectively, “Athliit Data”).

We will own all Aggregated Data.

6.3 Aggregated Data. Athliit will own all Aggregated Data. You agree that nothing in this Agreement will prohibit Athliit from utilizing Aggregated Data for any purpose, provided such Aggregated Data does not reveal any personally identifying information about you or any End Users.

Our Privacy Policy covers how we collect and use personal information.

6.4 Personal Information. Our Privacy Policy governs how we collect and use personal information that is submitted through the Services. By accessing or using the Services, you agree to that you have read and accept our Privacy Policy.

You must notify us if you are subject to HIPAA and sign a BAA agreement.

6.5 HIPAA. HIPAA (Health Insurance Portability and Accessibility Act) imposes rules to protect certain personal health information or “PHI” as that term is defined under HIPAA. If you or any Affiliate is subject to HIPAA, prior to accessing or using the Services you must notify Athliit and enter into a Business Associate Agreement (“BAA”) in the form provided by Athliit. You are solely responsible for determining whether you or any Affiliates are subject to HIPAA. You may send notice and request a BAA by emailing privacy@Athliit.com.

We have controls in place to prevent outside parties from stealing or accessing Your Data.

6.6 Protection and Security. During the Subscription Term, Athliit will maintain administrative, physical and technical safeguards designed for the protection and integrity of Your Data. Athliit will maintain PCI DSS compliance for the portions of the Services that store and process Cardholder Data.

We will notify one another if either of us becomes aware that Your Data has been compromised.

6.7 Unauthorized Disclosure. If either Party believes that there has been a disclosure of Your Data in a manner not authorized under this Agreement, such Party will promptly notify the other Party. Additionally, each Party will reasonably assist the other Party in remediating or mitigating any potential damage, including any notification which should be sent to individuals impacted or potentially impacted by such unauthorized disclosure.

We are not responsible for resolving or intervening in any dispute over Your Data.

6.8 Data-Related Disputes. You are solely responsible for resolving disputes regarding ownership or access to Your Data, including those involving any current or former owners, co-owners, employees or contractors of your business. You acknowledge and agree that Athliit has no obligation whatsoever to resolve or intervene in such disputes.

7. Confidential Information

This describes the confidentiality obligations we have to one another under the agreement.

7.1 A Party will not disclose or use any Confidential Information of the other Party except: (a) as reasonably necessary to perform its obligations or exercise any rights granted pursuant to this Agreement; (b) with the other Party’s prior written permission; or (c) to the extent required by law or order of a court or other governmental authority or regulation. Each Party agrees to protect the other Party’s Confidential Information in the same manner that it protects its own Confidential Information of like kind, but in no event using less than a commercially reasonable standard of care. Confidential Information will not include any information that: (a) is or becomes generally known to the public without breach of any obligation owed to the disclosing Party; (b) was known to a Party prior to its disclosure by the other Party without breach of any obligation owed to the other Party; (c) was independently developed by a Party without breach of any obligation owed to the other Party; or (d) was or is received from a third party without breach of any obligation owed to the other Party. For clarity, nothing in this Section 7 will restrict Athliit with respect to Athliit Data or Aggregated Data.

8. Term, Termination and Suspension

We can each end this Agreement anytime by providing 30 days advance notice.

8.1 Term. Unless otherwise specified in an Order Form, the term of this Agreement will be annual (“Subscription Term”). The Subscription Term commences on the Effective Date and will automatically renew on an annual basis until either Party terminates in accordance with this Agreement. Either Party may terminate the Agreement at any time, for any reason or no reason, by providing notice to the other Party at least thirty (30) days before the end of the relevant Subscription Term. Unless otherwise specified in an Order Form, Fees during any automatic renewal term will revert to the current pricing in effect at the time such renewal term commences.

We have the right to end the Agreement immediately if you breach it.

8.2 Termination for Cause. Athliit may terminate this Agreement, effective immediately upon notice to you, if you or an Affiliate are in material breach of this Agreement. In the event of a termination pursuant to this Section 8.2, in addition to other amounts you may owe Athliit, you must immediately pay any unpaid Fees associated with the remainder of the Subscription Term. In no event will any termination relieve you of your obligation to pay any fees payable to Athliit for the period prior to the effective date of termination.

This describes what will occur and the rights that apply when the Agreement is terminated.

8.3 Rights on Termination or Expiration. Upon termination or expiration of this Agreement (a) all Order Forms will automatically terminate and be of no force or effect; (b) you will have no rights to continue use of the Services and will cease accessing and/or using the Services; and (c) except as specified in the following paragraph, Athliit will have no obligation to maintain your Services account or to retain or forward any data to you or any third party, except as required by applicable law.

Upon request by you within thirty (30) days following termination of this Agreement, and provided that you have paid Athliit all amounts owed under this Agreement, Athliit will make Your Data available to you through Athliit’s standard web services for a period of up to thirty (30) days after receipt of such notice. After such thirty (30) day period, Athliit will have no obligation to retain or provide Your Data, except as required by applicable law. If at any time during the Subscription Term you require Athliit’s assistance in retrieving Your Data, additional fees may apply.

The following will survive any expiration or termination of this Agreement: the Introduction and Sections 1, 2.3, 2.6, 3, 4 (other than Section 4.1), 5, 6, 7, 8.2, 8.3, 9.1, 9.3, 10, 11, 12, 13, 14 and 15.

We have the right to suspend or terminate the Services at any time if we detect harmful or illegal activity under your account.

8.4 Right to Terminate or Suspend Services. We may suspend or terminate the Services (or any portion thereof) at any time without notice if we believe (a) that any activity or use of Services in connection with your account violates this Agreement, the intellectual property rights of a third party or applicable laws, or is otherwise disruptive or harmful to Athliit or any third party, or (b) that we are required to do so by law.

9. Warranties & Disclaimer

You are responsible for keeping your account contacts and other account information up to date, and you must notify us if anything changes.

9.1 Accuracy of Your Account Information. You agree to provide Athliit with complete and accurate account information, including your legal company name, street address, e-mail address, and such other contact information as may be requested by Athliit. You are responsible for keeping your account information up to date, and you agree to promptly notify Athliit in writing if any information changes.

We promise that the software will generate reports and perform functions as generally described on our Website.

9.2 Warranty of Functionality. Athliit warrants to you that during a Subscription Term: (a) the subscribed Software Service will perform materially in accordance with the functionality described in the Documentation applicable to such Software Service; and (b) such functionality will not be materially decreased. Your sole and exclusive remedy for a breach of this warranty will be that Athliit will use commercially reasonable efforts to modify the applicable Services to achieve the functionality described above. If Athliit is unable to restore such functionality, you may terminate the Agreement by providing written notice to Athliit, and you will be entitled to receive a pro-rata refund of any pre-paid fees. Athliit will have no obligation with respect to a warranty claim under this Section 9.2 unless notified by you in writing no later than thirty (30) days after the first instance of any material functionality problem. This warranty will only apply if the applicable subscribed Services have been utilized in accordance with this Agreement and applicable laws. For clarity, this warranty will not apply to any trial or beta services.

This is our disclaimer of legal liability for the quality, safety, or reliability of our Services.

9.3 DISCLAIMER. EXCEPT AS EXPRESSLY PROVIDED IN SECTION 9.2 ABOVE, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ATHLIIT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SERVICES AND/OR RELATED DOCUMENTATION. ATHLIIT DOES NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE SECURE, TIMELY, ERROR-FREE OR UNINTERRUPTED, OR THAT THE SERVICES ARE OR WILL REMAIN UPDATED, COMPLETE OR CORRECT, OR THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THE SYSTEMS THAT MAKE THE SERVICES AVAILABLE (INCLUDING WITHOUT LIMITATION THE INTERNET, OTHER TRANSMISSION NETWORKS, AND YOUR LOCAL NETWORK AND EQUIPMENT) WILL BE UNINTERRUPTED OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. EXCEPT AS PROVIDED IN SECTION 9.2, THE SERVICES AND ANY PRODUCTS AND THIRD PARTY MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND SOLELY FOR YOUR USE IN ACCORDANCE WITH THIS AGREEMENT. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH ATHLIIT AND ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, CONTRACTORS, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “ATHLIIT PARTIES”).

10. Indemnification

If we are sued by another party as a result of something you’ve done, you’ll cover the costs.

10.1 You agree to indemnify, defend, and hold harmless the Athliit Parties from and against any and all third party claims alleged or asserted against any of them, and all related charges, damages and expenses (including, but not limited to, reasonable attorneys’ fees and costs) arising from or relating to: (a) any actual or alleged breach by you, an Affiliate or End User of any provisions of this Agreement; (b) any access to or use of the Services by you, an Affiliate or End User; (c) any actual or alleged violation by you, an Affiliate or End User of the intellectual property, privacy or other rights of a third party; and (d) any dispute between you and another party regarding ownership of or access to Your Data.

11. Limitations and Exclusions of Liability

These are the limits of legal liability we may have to you.

11.1 ATHLIIT EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY AND WILL NOT BE RESPONSIBLE FOR ANY DAMAGES OR LOSS CAUSED, OR ALLEGED TO BE CAUSED, BY THE TRANSMISSION OF CARDHOLDER DATA PRIOR TO ITS ENCRYPTION AND RECEIPT BY SERVER(S) OWNED OR CONTROLLED BY ATHLIIT. THE EXCLUDED DAMAGES WILL INCLUDE, WITHOUT LIMITATION, DAMAGES RESULTING FROM FRAUD, EMBEZZLEMENT, THEFT, IDENTITY THEFT, OR INVASION OF PRIVACY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE ATHLIIT  PARTIES’ AGGREGATE LIABILITY, COLLECTIVELY, FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT OR OTHERWISE, EXCEED THE SUBSCRIPTION FEES ACTUALLY PAID BY YOU DURING THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE OF THE INCIDENT. ALL LIMITATIONS OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) APPLY WITH RESPECT TO BOTH ATHLIIT AND THE ATHLIIT PARTIES.

IN NO EVENT WILL ANY ATHLIIT PARTIES HAVE ANY LIABILITY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, HOWEVER CAUSED, OR FOR ANY LOST PROFITS, LOSS OF USE, DATA OR OPPORTUNITIES, COST OF DATA RECONSTRUCTION, COST OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, WHETHER IN CONTRACT, TORT OR OTHERWISE, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICES OR THIRD PARTY OFFERINGS, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICES, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, EVEN IF ATHLIIT, ITS LICENSORS OR SUBCONTRACTORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES.

THE FOREGOING EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

12. Export Controls

You promise to comply with any applicable export control laws and that you are not subject to any trade restrictions or sanctions.

12.1 You will comply with all applicable export laws and restrictions and regulations of the Danish Government or foreign agency or authority, and you will not use the Services to export, or allow any export or re-export in violation of any such restrictions, laws or regulations. You represent and warrant to Athliit that you are not a prohibited party or located in, under the control of, or a national or resident of any restricted country, and that you will otherwise comply with all applicable export control laws. If you reside outside Denmark, then in addition to complying with the foregoing, you will comply with any relevant export control laws in your local jurisdiction.

13. Intellectual Property Policy

Any information and data submitted to the Services must not violate the intellectual property rights of third parties.

13.1 Athliit respects the intellectual property rights of others and will investigate and respond to notices of alleged infringement that are properly submitted to us on support@athliit.com.

13.2 Notices. Infringing someone else’s copyright is prohibited by our Terms of Service. We suggest you seek legal advice if you are unsure whether any material on the Services infringes your copyright. If you believe in good faith that any material available on the Services infringes your copyright, you (or your agent) may notify us in writing to support@athliit.com.

To be effective, your notice must be in writing and must include the following:

  • An identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of the works claimed to have been infringed.
  • A physical or electronic signature of the owner, or a person authorized to act on behalf of the owner, of the copyrighted work claimed to have been infringed.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
  • Identification of the material on our Services that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material on our Services.
  • Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an email address at which the complaining party may be contacted.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

We may provide notice of alleged copyright infringement to our subscribers through our Software Service, by sending an email, or by written communication sent to the subscriber’s physical address contained in our records.

13.3 Counter Notices. If you receive a notice of alleged copyright infringement from us, you may elect to provide counter notification in writing to us. To be effective, your counter notification must be provided in writing to us and must include the following information:

  • Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled.
  • A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled.
  • Your name, address, and telephone number, and a statement that you consent to the jurisdiction of Danish Courts or if your address is outside of the Denmark, for any judicial district in which we may be found, and that you will accept service of process from the complaining party who provided us with a notice of infringement or an agent of such person.
  • Your physical or electronic signature.

Please do not make false claims of copyright infringement as any person who knowingly materially misrepresents that material or activity is infringing may be subject to monetary liability.

13.4 Trademark Claims. Infringing someone else’s trademark rights is prohibited by our Terms of Service. We suggest you seek legal advice if you are unsure whether any material on the Services infringes your trademark rights. If you believe in good faith that any material available on the Services infringes your trademark, you (or your agent) may notify us in writing at support@athliit.com.

You may be required by law to include certain information in your trademark infringement notice to us, therefore we suggest seeking legal advice prior to submitting a claim of this nature. At a minimum, your written notice should include the following:

  • Your physical or electronic signature or that of the individual authorized to act on the trademark owner’s interest.
  • Trademark name, registration number (if applicable), registration country, legal owner.
  • Description of where the content is located on our Services.
  • Description of how the trademark is allegedly infringed.
  • Statement that you declare, under penalty of perjury, that (a) you are the owner of, or you are otherwise authorized to act on behalf of the owner of, the trademarks that you alleged are infringed; (b) the information you have provided in your notice to Athliit is accurate and complete; (c) you have a good faith belief that the use of the trademark in the manner described in the notice is not authorized by the trademark owner or otherwise permitted under applicable law.

Note that before you submit a notice of trademark infringement to us, you may find it useful to contact the individual or entity who posted the content or material that you believe is infringing, as it is possible that by bringing it to their attention you may be able to resolve the matter without us. Keep in mind, however, if you choose to contact the individual directly instead of submitting a claim to us, we will not receive a copy of your message and will not be aware of the issue.

Athliit will review all properly submitted claims, which may result in us removing the reported content from the Services. In some instances Athliit may need, in its sole discretion, to remove the content prior to contacting the party that posted it. If the content is removed, the party that posted the content will receive a notice from Athliit letting them know that the content they posted was removed because of your claim. Athliit will provide them with a copy of your submission including the contact information you provided to us, the name of your organization or whom you represent, if any, and the contents of your claim.

13.5 Restoration. If you believe in good faith that your content should not have been removed from the Services, we suggest you first reach out to the party that filed the trademark infringement notice and try to resolve the matter directly. The notice we provide to you will detail how to contact Athliit and any information needed in your counter-notice for us to assess whether your content should be restored. We will review all properly submitted counter-notices, and if we determine that the content should not have been removed, we will restore it and notify you.

14. Miscellaneous

Danish law applies to this Agreement.

14.1 Governing Law. This Agreement will be governed by and interpreted in accordance with the internal laws of Denmark without regard to conflicts of laws principles. The U.N. Convention on the International Sale of Goods will not apply.

In the unlikely event we end up in a legal dispute, you agree we will first attempt to resolve it through this informal process.

14.2 Mandatory Informal Dispute Resolution. If you have any dispute with Athliit arising out of or relating to this Agreement, you agree to notify Athliit in writing with a brief, written description of the dispute and your contact information, and Athliit will have thirty (30) days from the date of receipt within which to attempt resolve the dispute to your reasonable satisfaction. If the Parties are unable to resolve the dispute through good faith negotiations over such thirty (30) day period under this informal process, either Party may pursue resolution of the dispute in accordance with the arbitration agreement below.

If we can’t resolve a dispute after following the process above, then we must resolve through arbitration and not in court.

14.3 Arbitration Agreement. ALL DISPUTES ARISING OUT OF OR RELATED TO THIS AGREEMENT OR ANY ASPECT OF THE RELATIONSHIP BETWEEN YOU AND ATHLIIT, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION OR ANY OTHER LEGAL THEORY, THAT ARE NOT RESOLVED PURSUANT TO SECTION 14.2 ABOVE WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION BEFORE A NEUTRAL ARBITRATOR INSTEAD OF IN A COURT BY A JUDGE OR JURY, AND ATHLIIT AND YOU EACH HEREBY WAIVE THE RIGHT TO TRIAL BY A JURY. YOU AGREE THAT ANY ARBITRATION UNDER THIS AGREEMENT WILL TAKE PLACE ON AN INDIVIDUAL BASIS; CLASS ARBITRATIONS AND CLASS ACTIONS ARE NOT PERMITTED AND YOU ARE AGREEING TO GIVE UP THE ABILITY TO PARTICIPATE IN A CLASS ACTION. The arbitration will be administered by the Danish Arbitration Institute. Any arbitration hearing will be held in Copenhagen, Denmark. The applicable governing law will be as set forth in Section 14.1 (provided that with respect to arbitrability issues, federal arbitration law will govern). The arbitrator’s decision will follow the terms of this Agreement and will be final and binding. The arbitrator will have authority to award temporary, interim or permanent injunctive relief or relief providing for specific performance of this Agreement, but only to the extent necessary to provide relief warranted by the individual claim before the arbitrator. The award rendered by the arbitrator may be confirmed and enforced in any court having jurisdiction thereof.

14.4 Entire Agreement. This Agreement, together with any Order Forms and any terms and policies that are incorporated into this Agreement by reference (including by reference to a URL), constitute the entire agreement and supersede any prior agreements between you and Athliit with respect to the subject matter hereof. In the event of a conflict between an Order Form and this Agreement, the Order Form will control. This Agreement supersedes and replaces all prior and contemporaneous agreements, proposals or representations, written or oral, between Athliit, on the one hand, and you or any Affiliate, on the other hand.

14.5 Waiver and Severability. No waiver of any provision of this Agreement by Athliit will be effective unless in writing and signed by Athliit. No waiver by either Party of any breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. If any provision of this Agreement is held by a court of competent jurisdiction to be contrary to law, the provision will be modified by the court and interpreted so as best to accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of this Agreement will remain in effect.

14.6 Assignment. You may not assign, delegate or transfer this Agreement in whole or in part, without Athliit’s prior written consent. Athliit may assign, transfer or sublicense any or all of Athliit’s rights or obligations under this Agreement without restriction.

This explains how we can send each other notices in connection with this Agreement.

14.7 Notices. Any notices provided by Athliit under this Agreement may be delivered to you within the Services or to the email address(es) we have on file for your account. You hereby consent to receive notice from Athliit through the foregoing means, and such notices will be deemed effective when sent if on a business day, and if not sent on a business day then on the next business day. Except as otherwise specified in the Agreement, any notices to Athliit under this Agreement must be delivered to Athliit ApS, Danneskiold-Samsøes Allé 41, 1434 Copenhagen K, Denmark.

We are not liable for things that are out of our control like natural disasters.

14.8 Force Majeure. Neither Party will be liable for any failure or delay in performance under this Agreement (other than for delay in the payment of money due and payable hereunder) for causes beyond that Party’s reasonable control and occurring without that Party’s fault or negligence, including, but not limited to, acts of God, acts of government, flood, fire, civil unrest, acts of terror, strikes or other labor problems (other than those involving Athliit’s or your employees, respectively), computer attacks (by government/nation entities or otherwise) or malicious acts, such as attacks on or through the Internet, any Internet service provider, telecommunications or hosting facility. Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to any delay so caused.

14.9 Electronic Communications and Signatures. You agree to the use of electronic communication in order to enter into agreements and place orders, and to the electronic delivery of notices, policies and records of transactions initiated or completed through the Services. Furthermore, you hereby waive any rights or requirements under any laws or regulations in any jurisdiction that require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent permitted under applicable law.

14.10 Relationship of the Parties. This Agreement does not, and will not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and Athliit.

Definitions

For the purposes of this Agreement, the following capitalized terms will have the meanings set forth for each of them below:

Affiliate” means any entity that directly or indirectly controls, is controlled by, or is under common control with you, and that has been designated to receive Services under this Agreement. “Control” for purposes of this definition means the power to direct or cause the direction of the management and policies of the subject entity, whether through equity ownership, a credit arrangement, franchise agreement or other contractual arrangement. “Affiliate” also includes any of your business locations and any Franchisees that have been designated to receive Services under this Agreement.

Aggregated Data” means anonymized, aggregated data derived by or through the operation of the Services that is created by or on behalf of Athliit and that does not reveal any personally identifying information.

API” means Athliit’s application programming interface, as may be updated by Athliit from time to time, and any subsequent application programming interfaces that are developed and made available by Athliit to interact with or otherwise be used in connection with the Services.

Apps” means any mobile applications through which Athliit makes the Software Service available. “Apps” excludes the Athliit webapp.

Cardholder Data” means credit card numbers, expiration dates, billing addresses, and cardholder names as entered by End Users and you. Cardholder Data is a subset of End User Data.

“Confidential Information” means (a) any software utilized by Athliit in the provision of the Services and its respective source code; (b) each Party’s business or technical information, including but not limited to the Documentation, information relating to software plans, designs, costs, prices and names, business opportunities, personnel, research, development or know-how that is designated by the disclosing Party as “confidential” or “proprietary” or the receiving Party knows or should reasonably know is confidential or proprietary; and (c) any special pricing or other non-standard terms agreed to by the Parties in an Order Form or other separate written document.

“Documentation” means Athliit’s online user guides, documentation, and help and training materials, as may be updated by Athliit from time to time, accessible at www.Athliit.com, and any other materials provided by Athliit as part of the Services.

End User” means a business or individual that schedules or purchases products or services from you through the Services or otherwise interacts with you through the Services.

End User Data” means all data, information or other material about an End User that you, an Affiliate or End User provides or submits to the Services. End User Data may include Cardholder Data and such portions of Your Data that relates to specific End Users.

Franchisee” means any party that is bound by a franchise agreement with you, and that you have designated to receive Services under this Agreement. Franchisees are bound by the terms of this Agreement as if they were an original party hereto.

HIPAA” means the Health Insurance Portability and Accountability Act, as amended and supplemented.

Athliit Marketing Platform” means any Athliit’s online marketing platform, which allows consumers to locate Athliit subscribers and evaluate, review and book their services, directly through any Athliit App and through our partner applications.

Athliit App” means any consumer-facing, downloadable mobile app made available by Athliit and known as the “Athliit App” (and its successor products), which allows consumers to use their mobile devices to find, book and pay for the services of participating Athliit subscribing businesses.

Order Form” means a separate ordering document, invoice, e-mail or other documentation that specifies the Services purchased hereunder, the applicable fees, and other terms as agreed to between the Parties. If an Order Form indicates that any Affiliates or Franchisees will be receiving Services hereunder, each of them will be bound by the terms of this Agreement as if they were an original party hereto.  

PCI DSS” means the requirements of the Payment Card Industry Data Security Standard, as detailed onhttps://www.pcisecuritystandards.org/, and as may be updated from time to time.

“Premium Support Services” means Athliit’s supplemental, fee-based technical support services, as may be updated by Athliit from time to time.  

Privacy Policy” means the Athliit Privacy Policy accessible at www.Athliit.com/privacy (or such other URL as specified by Athliit), as may be updated by Athliit from time to time.

Services” means the Software Services, the Website and the Apps. “Services” excludes Third Party Offerings and the Athliit App.

Software Service” is defined in the Introduction.

Third Party Offerings” means any third party products, applications, websites, implementations or services, including loyalty programs, that the Services link to, or that interoperate with or are used in conjunction with the Services.

Website” means www.Athliit.com and any other websites through which Athliit makes the Software Service available.

Your Data” means any data, information or material provided or submitted by you and Affiliates to the Services. Your Data may include End User Data and Cardholder Data, but excludes Aggregated Data.

// Congratulations. You made it. We hope you and your End Users enjoy our Services.

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